Terms and Conditions

§ 1 Scope

(1) These General Terms and Conditions (GTC) apply to all contracts between Urbanlead UG (haftungsbeschränkt) (hereinafter “Contractor”) and its clients (hereinafter “Client”) regarding the provision of marketing, design, software and AI services.

(2) Deviating, conflicting or supplementary terms and conditions of the Client shall only become part of the contract if and to the extent that the Contractor has expressly agreed to their application in writing.

§ 2 Conclusion of contract

Offers made by the Contractor are subject to change. A contract is concluded upon written order confirmation or with the commencement of the provision of services.

§ 3 Services

(1) The scope of services results from the respective offer or order. Conceptual preliminary work (e.g. strategy, audit) is to be remunerated separately, unless otherwise agreed.

(2) The Contractor is entitled to engage subcontractors.

(3) Dates and deadlines are only binding if they have been expressly agreed as binding. Delays for which the Client is responsible (e.g. delayed approvals, missing deliverables) extend the deadlines accordingly.

§ 4 Client’s duties to cooperate

The Client shall provide the cooperation necessary for the provision of services in good time, in particular the provision of data, content, access and approvals.

§ 5 Remuneration and payment

(1) The prices agreed in the order apply, plus statutory value-added tax.

(2) Invoices are due for payment without deduction within 14 days of invoicing.

(3) For retainer models, billing takes place monthly in advance.

(4) Media budgets are paid separately by the Client directly to the respective advertising platforms, unless otherwise agreed.

§ 6 Rights of use

(1) Upon full payment, the Contractor transfers to the Client the rights of use required for the agreed purpose in the delivered works.

(2) Until full payment has been made, all rights remain with the Contractor.

(3) The Contractor is entitled to use delivered work in anonymised form for its own promotional purposes, provided the Client does not object.

§ 7 Warranty

The Contractor provides a warranty for its services in accordance with the statutory provisions. In the case of works performance, subsequent performance is provided first.

§ 8 Liability

(1) The Contractor is liable without limitation for damages arising from injury to life, body or health as well as for damages based on intent or gross negligence.

(2) In the event of slightly negligent breach of essential contractual obligations, the Contractor’s liability is limited in amount to the damage that is foreseeable and typical for the contract.

(3) Liability for indirect damages, lost profits and consequential damages is excluded to the extent permitted by law.

§ 9 Confidentiality

Both parties undertake to keep secret all confidential information that becomes known to them in the course of the cooperation and to use it exclusively for contractual purposes.

§ 10 Term and termination

(1) Individual orders end upon acceptance of the service.

(2) Retainer contracts may be terminated with one month’s notice to the end of the month, unless otherwise agreed.

(3) The right to extraordinary termination remains unaffected.

§ 11 Final provisions

(1) The law of the Federal Republic of Germany applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

(2) The place of jurisdiction for all disputes is – to the extent legally permissible – Berlin.

(3) Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions remains unaffected.